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Terms And Conditions

Last Updated: 23/07/2025

Welcome to PM Essentials LTD. These Terms and Conditions govern your access to and use of our website, products, and services. By placing an order or using our website, you agree to be bound by the terms below.


1. Company Information

PM Essentials LTD

Registered in Cyprus

 Email: info@pmessentials.cy

Phone: +357 99458441


2. Use of Website

By accessing our website, you agree:

  • To provide accurate, current, and complete information during registration or checkout

  • Not to use the website for illegal or unauthorised purposes

  • Not to attempt to gain unauthorised access to our systems


3. Product Information

We strive to provide accurate descriptions and images of our products.

However, PM Essentials LTD reserves the right to correct errors, update information, or modify prices at any time without prior notice.

All products comply with applicable EU directives to the best of our knowledge. Certificates are available upon request for most electrical goods.


4. Orders & Payments

  • Orders are accepted via our online platform.

  • Payment must be completed before items are shipped.

  • We reserve the right to cancel or reject any order at our discretion.

Accepted payment methods:

✔ Bank transfer

✔ Card (if enabled)

✔ Revolut


5. Shipping & Delivery

  • We currently ship within Cyprus and the EU.

  • Local pickup may be arranged in Larnaca.

  • Delivery times may vary depending on stock availability and destination.

PM Essentials LTD is not responsible for delays caused by customs clearance or third-party logistics.


6. Returns & Refunds

  • Retail customers may return products within 14 days of receipt, in unused condition, for a full refund.

  • Business (B2B) sales are final unless the item is defective or incorrectly delivered.

  • To initiate a return, contact us at info@pmessentials.cy.


7. Warranty

Most products carry a 24-month warranty against manufacturing defects.

Warranty does not cover:

  • Misuse or improper installation

  • Water damage (unless product is IP-rated and properly installed)

  • Products modified or tampered with


8. B2B Accounts

Businesses may apply for a trade account to access wholesale pricing and priority stock.

We reserve the right to approve or deny applications.

Terms for business clients may vary, and custom agreements supersede these general terms.


9. Intellectual Property

All content on this website (logos, product descriptions, images, etc.) is the property of PM Essentials LTD and may not be used without permission.


10. Privacy

Your privacy is important to us.

We collect only the data necessary to process orders and provide support.

We do not sell or share your personal data with third parties except where required by law.

For full details, refer to our Privacy Policy.


11. Limitation of Liability

PM Essentials LTD shall not be liable for any indirect, incidental, or consequential damages arising from the use of our products or services.


12. Governing Law

These Terms are governed by the laws of the Republic of Cyprus.

Any disputes shall be subject to the exclusive jurisdiction of the courts of Larnaca.